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Negotiation Strategies is a Course

Negotiation Strategies

Jan 6 - Feb 9, 2020
2.5 credits

$550 Enroll

Full course description


Duration:
5 Weeks

Commitment:
3-8 Hours/Week

Location:
Online

Course Type:
Instructor-led

Credential:
2.5 CEUs

Course Description

Negotiation is a critical skill for all leaders, whether you are working with customers, partners, suppliers or colleagues. Effective leadership means knowing how and when to negotiate and relying on proven strategies to secure your success. Negotiations, both big and small, are a daily part of life for business leaders. Successful negotiation requires sustaining relationships, excellent communication skills and effective conflict management strategies. This course will teach you these skills, as well as different negotiation styles and the science behind interpersonal behavior so you can always negotiate from a position of strength.

This course provides essential knowledge for maximizing the value of each negotiation. You will learn from highly qualified instructors with extensive experience negotiating in a business setting, gaining the tools and knowledge to:

  • Understand and utilize the essentials of negotiations, including persuasive techniques, common errors and critical ethical considerations
  • Develop individualized negotiation strategies that account for each party’s power, authority and personal/behavioral characteristics
  • Resolve differences and maximize value in negotiations
Upon completion of this course, you will draw on cutting-edge negotiation styles, tried-and-tested interpersonal techniques and a library of bargaining scenarios to maximize value for yourself and your organization.

Required Materials
Getting to Yes: Negotiating Agreement Without Giving In (3rd ed.), by Roger Fisher, William Ury, and Bruce Patton. (ISBN-13: 978-0143118756)


Objectives

  • Understand the essentials of negotiations, including persuasive techniques, common errors, and ethical considerations
  • Develop individualized negotiation strategies that account for each party’s power, authority, and person/behavioral characteristics 
  • Resolve differences and maximize value in negotiations

Course Instructor

John Inglish

John is the program director for the Conflict and Dispute Resolution (CRES) master’s program at the Knight Law Center.  John practiced school-based occupational therapy for many years before pursuing graduate studies in law and public administration.  After graduate school he served as associate director for the Disability Law Center of Utah, advocating for individuals with disabilities in a variety of areas including education, public benefits, and housing.  Upon moving to Oregon, John held a research faculty position in the University of Oregon’s College of Education, where he directed a consulting unit serving state education agencies across the nation.  Prior to joining the Knight Law Center, John oversaw safe and healthy schools initiatives and managed the state mediation program for the Oregon Department of Education. John serves on the board of directors for the Oregon Mediation Association, and the coordinating committee for the Restorative Justice Coalition of Oregon.  He holds undergraduate degrees in occupational therapy, psychology, and legal studies, a master’s in public administration and policy, and a doctorate in law.  He is currently a co-investigator on a federal research grant focused on integrating restorative justice practices with current school behavior management frameworks.