Full course description
Thank you for your interest in learning more about the Negotiation Strategies course through this recorded webinar.
At OSU we are proud to be able to deliver practical and useful information to help you navigate the days ahead. Whether you are seeking a new path, exploring an alternative career field, or climbing the corporate ladder, our experts know a thing or two that could help along the way.
During our webinar, we learned that the ability to identify and understand the underlying interests of the other party is paramount to being persuasive. One of the best techniques for negotiation is becoming an active listener. We are trained to "listen to respond" instead of "listening to understand." Probing to get the underlying interest, understanding not only the motivation but the other party’s best alternative, will help you be more persuasive and focused so that you can propose something that meets the needs of both parties.
John is the program director for the Conflict and Dispute Resolution (CRES) master’s program at the Knight Law Center. John practiced school-based occupational therapy for many years before pursuing graduate studies in law and public administration. After graduate school he served as associate director for the Disability Law Center of Utah, advocating for individuals with disabilities in a variety of areas including education, public benefits, and housing. Upon moving to Oregon, John held a research faculty position at the University of Oregon’s College of Education, where he directed a consulting unit serving state education agencies across the nation. Prior to joining the Knight Law Center, John oversaw safe and healthy schools initiatives and managed the state mediation program for the Oregon Department of Education. John serves on the board of directors for the Oregon Mediation Association and the coordinating committee for the Restorative Justice Coalition of Oregon. He holds undergraduate degrees in occupational therapy, psychology, and legal studies, a master’s in public administration and policy, and a doctorate in law. He is currently a co-investigator on a federal research grant focused on integrating restorative justice practices with current school behavior management frameworks.