Full course description
Learn how to apply fundamental Lean methodologies to discover the areas of improvement opportunity for processes Value Stream Maps and process maps are the blueprints for improvement. But mapping is not enough. To really “see” your means and do something about it, you must measure the right things and know how to analyze what you are seeing.
This is a dynamic workshop that teaches through hands-on application in a surprisingly realistic simulation. Process mapping and Flow Analysis are necessary if you plan to implement Lean. Unlike Kaizen, which provides daily evolutionary change, Flow Design gives you revolutionary change and a plan for high-impact improvement.
This workshop shows how to identify critical process areas needing change and how to map and measure the current state of the process. It will help you create a picture of the future state, and the measures, Lean Pathway, and Project Plan to reach that ideal state.
Why Take This Course
The workshop will focus on two main topics: Process mapping and process measurement.
What You Will Learn
- Learn how to see what exists, without making assumptions.
- Understand the complete picture of a process.
- Identify waste, risks, and problems.
- Offer everyone the same, complete picture.
- Give employees a chance to find answers themselves
- Process Mapping
- Waste and Flow Analyses
- Gap Analysis
- Flow Design Tools
You will learn about:
- Types of maps: Value Stream Maps, Process Linear, Transactional, Area Maps, and Arrow Diagrams
- When to use each type of map
- Mapping Protocol
- Flow Factor Analysis: Measuring and analyzing process flow
- Performing a Gap Analysis
- Creating a Lean Pathway
- Lean Process Improvement Methods
Who Should Attend
- This workshop is appropriate for all industries.
- Project Managers, Team Leaders, Improvement Leaders, and project participants should especially find this workshop beneficial.
- Business professionals and practitioners are interested in learning how Lean can improve productivity, lead time and quality, and make their day to day activities more comfortable and more fulfilling.
- Executive management of for-profit and non-profit organizations.
- Administrative personnel who own or participate in process development and execution.
- It is required for LSS Yellow Belt, Green, and Black certification candidates.
Course ScheduleDay 1: 8:00 a.m.- 4:30 p.m. Tuesday, August 18, 2020
Course Location: OSU Portland Center, 555 SW Morrison Street, Portland, OR 97204
Managing Partner and Co-Founder NWCPE
Steve Zagarola is a Six Sigma Executive Master Black Belt certified by Mikel Harry – a co-founder of the Six Sigma methodology. Steve has more than 25 years’ experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems, and R&D. He has worked with and provided training and consulting for industries ranging from apparel manufacturing, advanced semiconductors, food and beverage, plastics molding, and wind energy in both the manufacturing and service and administration sectors. He has worked to improve manufacturing operations for global organizations on six continents and in English, Spanish, and German. Steve also served Six Sigma Program and Quality Manager at Vestas Wind Systems and as Director of Quality for Cascade Microtech and as a Senior Manufacturing Manager at The Coca-Cola Company. He provided technical editing for the 2012 edition of Six Sigma for Dummies for John Wiley & Sons. Steve is fluent in English, Spanish, Italian, and German. He earned a BS in Mechanical Engineering from Georgia Tech and completed post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University and with Dr. Douglas Montgomery.
Principal and Co-Founder NWCPE
Tom has been teaching leadership, kaizen, and Lean Systems for over thirty years in a wide range of industries, including health care, automotive, aerospace, and food processing. He is the President and founder of Lean Manufacturing Tools, co-founder of the Northwest Center for Performance Excellence. He received his original Lean training from first-generation experts including Dr. Shigeo Shingo (co-architect of The Toyota Production System), Hiroyuki Hirano (author and noted JIT expert), Dr. Ryuji Fukuda (member of The Sigma Project in Japan and winner of the Deming Prize), and TPM experts from Japan Institute of Plant Maintenance. Tom has authored several books on Lean, including Lean Tooling, The Five Keys to Lean in Healthcare, 5S for the Office, The Lean Primer, and Value Stream Management. Current and former clients include Multnomah County Clinics, Capsa Solutions, Gerber Blades, Cascade Microtech, Eaton Corporation, Ford Motor Company, Wells Fargo, Lee Blake Precision Tooling, Oregon Department of Corrections, Oregon Department of Transformation, Stanley Tools, Regence Blue Cross Blue Shield, Oregon Primary Care Association, Dana Cancer Institute, Lane County (OR) Medical Clinics, OHSU Internal Medicine and Family Medicine Clinics, Saint Luke’s Medical Center, Hexcel Corporation 7-Up Bottling Company, Gleason Cutting Tools, and Komet America. Tom holds an undergraduate engineering degree from Tufts University, an M.Ed., and a Law Degree. That said, his greatest passion is getting out on the front line and helping people remove obstacles in their daily work life.