Full course description
Equip participants with the knowledge and skills to assess process behavior for analysis of cause and effect and management and control.
This is the ultimate SPC training to prepare you as a true SPC professional or a Green or Black Belt with Six Sigma emphasis. While SPC is fundamentally an eloquent and straightforward methodology, there are a lot of wrinkles in its practical application. By reviewing the most common and some not so common statistical control chart solutions. You will also learn to assess the capability and performance of a process regarding meeting tolerances and aligning with the target.
This course picks-up where the SPC Fundamentals course leaves off. You will be well-armed for most applications you will come across in your organization with advanced charts like unweighted and exponentially weighted moving average (EWMA) charts, Xbar/MR charts, and charts that deal effectively with multiple stream processes.
Why Take This Course
Statistical methods are powerful – but they are imperfect. Statistical Control Charts are powerful, but they are flawed. This course’s mantra is that you will only be successful as an SPC professional or Six Sigma Green or Black Belt once you become a critical thinker when it comes to statistical applications. The general strategy of this course is to highlight the strengths, weaknesses, and limitations of each control chart strategy and then provide solutions for those weaknesses and overcome those limitations with the introduction of additional control charts and procedures. A bonus of this course is to achieve that, you will learn about eh Central Theorem and its profound implications. The Central Limit Theorem is a concept that will be your best friend as you continue to any statistically-based application.
- Implications of the assumptions about the distribution for control chart application
- The central limit theorem and its implications
- Means (Xbar) / Range (R) control charts
- Control chart construction, interpretation, protocols for reacting to them
- When, how and how not to apply Xbar/R control charts
- How to design sampling plans and control charts for multiple stream processes
- How to sample for effective Xbar/R control charts
- Control Chart selection and sampling procedure design
- Data types - variable data vs. discrete or attribute data
- Attribute variable control charts - P, nP, U and C charts
- Moving (Rolling) Average Charts
- Exponentially Weighted Moving Average charts (EWMA) and applications
- Process capability for attribute data
- Process and quality control plan design
- SPC and SQC implementation
- Application for Six Sigma DMAIC and DFSS projects, SPC, SQC, quality management systems, and business process management
What You Will Learn
- The strengths, weaknesses, and limitations of the Xi/MR system of control charts and solutions
- The Central Limit Theorem and its implications and applications
- Xbar/R charts
- Xbar/MR charts
- Strategies for control charting multiple-steam processes
- UWMA and EWMA charts
- Attribute charts – P, nP, U, C
- Process Capability for Attributes
- How to develop a process control plan
Who Should Attend
This course is for anyone that wants to become a critical thinker and reference for their organization when it comes to statistical process control and its applications. This course is required for those seeking to certify as a Six Sigma Green or Black Belt or SPC Professional.
Course ScheduleDay 1: 8 a.m. - 4:30 p.m. Tuesday, September 15th and Wednesday, September 16, 2020
Course Location: OSU Portland Center, 555 SW Morrison Street, Portland, OR 97204
Managing Partner and Co-Founder NWCPE
Steve Zagarola is a Six Sigma Executive Master Black Belt certified by Mikel Harry – a co-founder of the Six Sigma methodology. Steve has more than 25 years’ experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems, and R&D. He has worked with and provided training and consulting for industries ranging from apparel manufacturing, advanced semiconductors, food and beverage, plastics molding, and wind energy in both the manufacturing and service and administration sectors. He has worked to improve manufacturing operations for global organizations on six continents and in English, Spanish, and German. Steve also served Six Sigma Program and Quality Manager at Vestas Wind Systems and as Director of Quality for Cascade Microtech and as a Senior Manufacturing Manager at The Coca-Cola Company. He provided technical editing for the 2012 edition of Six Sigma for Dummies for John Wiley & Sons. Steve is fluent in English, Spanish, Italian, and German. He earned a BS in Mechanical Engineering from Georgia Tech and completed post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University and with Dr. Douglas Montgomery.
Principal and Co-Founder NWCPE
Tom has been teaching leadership, kaizen, and Lean Systems for over thirty years in a wide range of industries including health care, automotive, aerospace, and food processing. He is the President and founder of Lean Manufacturing Tools, co-founder of the Northwest Center for Performance Excellence. He received his original Lean training from first-generation experts including Dr. Shigeo Shingo (co-architect of The Toyota Production System), Hiroyuki Hirano (author and noted JIT expert), Dr. Ryuji Fukuda (a member of The Sigma Project in Japan and winner of the Deming Prize), and TPM experts from Japan Institute of Plant Maintenance. Tom has authored a number of books on Lean including Lean Tooling, The Five Keys to Lean in Healthcare, 5S for the Office, The Lean Primer, and Value Stream Management. Current and former clients include Multnomah County Clinics, Capsa Solutions, Gerber Blades, Cascade Microtech, Eaton Corporation, Ford Motor Company, Wells Fargo, Lee Blake Precision Tooling, Oregon Department of Corrections, Oregon Department of Transformation, Stanley Tools, Regence Blue Cross Blue Shield, Oregon Primary Care Association, Dana Cancer Institute, Lane County (OR) Medical Clinics, OHSU Internal Medicine and Family Medicine Clinics, Saint Luke’s Medical Center, Hexcel Corporation 7-Up Bottling Company, Gleason Cutting Tools, and Komet America. Tom holds an undergraduate engineering degree from Tufts University, an M.Ed., and a Law Degree. That said his greatest passion is getting out on the front line and helping people remove obstacles in their daily work life.