Full course description
Equip participants with the fundamental concepts and tools to monitor and analyze the process behavior and capability effectively. Reinforce concepts necessary to learn the next of Statistical Process Control methodologies in Six Sigma Green Belt.
Statistical Process Control has been around since the late 1920s when Walter Shewhart at Bell Labs in the great state of New Jersey had a great idea about an approach to reduce process variation and improve quality. It was pretty simple, but extremely powerful. The discipline worked and even made things possible today that never could have been possible on a commercial basis without – think semiconductor chips! That same basic methodology can bring transparency to any process – manufacturing, service, financial, marketing, sales, or administration. With this course, learn how it works and how to apply it anywhere.
The Intro to Quantitative Methods module whets your appetite for statistically-based monitoring of processes. This course reviews and expands on the concepts from that course. While SPC is fundamentally an eloquent and straightforward methodology, there are a lot of wrinkles in its practical application. By reviewing the most common and some not so common statistical control chart solutions. You will also learn to assess the capability and performance of a process regarding meeting tolerances and aligning with the target.
Why Take This Course
This course gets you to the next level of understanding how to characterize processes and set them up for ongoing monitoring and management. This is a great companion course to process design since a process design is only complete once you have a plan for how to monitor and manage it and can talk quantitatively about its capabilities. This course provides an essential foundation for the course on intermediate level SPC methods.
What You Will Learn
You will learn how to design and apply statistical control charts for plotting individual process observations – universally applicable to any process – manufacturing, service, sales, marketing, finance administration, or even your blood pressure! You will learn how to assess whether you are ready to use a process in the first place by analyzing its capability to meet tolerances and align with the target and its performance in doing with indices like Cp, Cpk, Cpm, and Ppk. You will also learn how to use and interpret standard Six Sigma terminology like “Process Sigma Level” and how to normalize deviations from the normal process output with Z-scores.
- Xi Charts Review
- MR charts
- Sigma-Level Processes
Who Should Attend
Anyone serious about monitoring, managing, and continually improving processes. This course is required for those seeking to certify as a Six Sigma Green or Black Belt or SPC Professional. This is an excellent choice for the Six Sigma elective requirement for those interested in pursuing an LLS certification with an emphasis on Lean.
Course ScheduleDay 1: 8 a.m.- 4:30 p.m. Tuesday, September 8, 2020
Course Location: OSU Portland Center, 555 SW Morrison Street, Portland, OR 97204
Managing Partner and Co-Founder NWCPE
Steve Zagarola is a Six Sigma Executive Master Black Belt certified by Mikel Harry – a co-founder of the Six Sigma methodology. Steve has more than 25 years’ experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems and R&D. He has worked with and provided training and consulting for industries ranging from apparel manufacturing, advanced semiconductors, food and beverage, plastics molding, and wind energy in both the manufacturing and service and administration sectors. He has worked to improve manufacturing operations for global organizations on six continents and in English, Spanish and German. Steve also served Six Sigma Program and Quality Manager at Vestas Wind Systems and as Director of Quality for Cascade Microtech and as a Senior Manufacturing Manager at The Coca-Cola Company. He provided technical editing for the 2012 edition of Six Sigma for Dummies for John Wiley & Sons. Steve is fluent in English, Spanish, Italian and German. He earned a BS in Mechanical Engineering from Georgia Tech and completed post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University and with Dr. Douglas Montgomery.
Principal and Co-Founder NWCPE
Tom has been teaching leadership, kaizen, and Lean Systems for over thirty years in a wide range of industries including health care, automotive, aerospace, and food processing. He is the President and founder of Lean Manufacturing Tools, co-founder of the Northwest Center for Performance Excellence. He received his original Lean training from first-generation experts including Dr. Shigeo Shingo (co-architect of The Toyota Production System), Hiroyuki Hirano (author and noted JIT expert), Dr. Ryuji Fukuda (member of The Sigma Project in Japan and winner of the Deming Prize), and TPM experts from Japan Institute of Plant Maintenance. Tom has authored a number of books on Lean including Lean Tooling, The Five Keys to Lean in Healthcare, 5S for the Office, The Lean Primer, and Value Stream Management. Current and former clients include Multnomah County Clinics, Capsa Solutions, Gerber Blades, Cascade Microtech, Eaton Corporation, Ford Motor Company, Wells Fargo, Lee Blake Precision Tooling, Oregon Department of Corrections, Oregon Department of Transformation, Stanley Tools, Regence Blue Cross Blue Shield, Oregon Primary Care Association, Dana Cancer Institute, Lane County (OR) Medical Clinics, OHSU Internal Medicine and Family Medicine Clinics, Saint Luke’s Medical Center, Hexcel Corporation 7-Up Bottling Company, Gleason Cutting Tools, and Komet America. Tom holds an undergraduate engineering degree from Tufts University, an M.Ed., and a Law Degree. That said his greatest passion is getting out on the front line and helping people remove obstacles in their daily work life.