Full course description
Learn how to assure the value, reliability, and efficiency of measurement processes to provide answers for process design and improvement.
If there were ever a more critical, underappreciated opportunity area than the reliability and adequacy of measurement – please let us know about it! Because, to someone who wants to solve problems or improve processes or products and believes the scientific method as the underpinning of any effective means to do so, measurement is fundamental. None of what you learn about quantitative approaches matters if your measurement systems aren’t up to it. While the course name if “Measure System Analysis,” it doesn’t end at the Analysis part. That is just the beginning. To be of value, the next steps for a measurement process are the same as the control and improvement of any process. MSA, when seen to its intended end, is a microcosm of the Six Sigma DMAIC process – or it could even be the whole thing.
This course teaches and trains participants in the fundamentals and advanced applications of methodologies for assessing and improving measurement systems processes with an emphasis on “Gage Repeatability and Reproducibility (Gage R&R) for continuous non-destructive measurement, for destructive testing and attribute data – defects or defective inspection.
Why Take This Course
One of the top three reasons that improvement and process management initiatives fail is inadequate, ineffective, or unreliable measurement systems. All too easy, to ignore, measurement system effectiveness is a pre-requisite for success in any improvement and process management effort.
- The measurement system and reliability – analysis, qualification, and improvement
- Accuracy, linearity, precision (gage R&R) and stability
- Gage Repeatability & Reproducibility (R&R) for non-destructive continuous variable data
- A requirement of the measurement process Gage R&R
- Qualifying individuals on gage R&R
- Gage R&R methodology applications to process set-up
- Measurement Reliability for Destructive Testing
- Gage R&R for attribute variables and non-manufacturing processes
- Managing and sustaining measurement reliability
- Demand for Six Sigma DMAIC and DFSS projects, SPC, SQC, quality management systems, and business process management
What You Will Learn
- What are the components, factors that affect the effectiveness of a measurement system?
- What is Precision Error vs. Resolution vs. Accuracy vs. Stability vs. Appropriateness?
- What is Repeatability vs. Reproducibility?
- How to conduct, analyze, interpret, and follow-up a Gage R&R study for variable and attribute data
- Strategies for analysis of destructive testing
- How to design a system for the qualification of measurement processes and those who use them and maintain documentation on the requirements.
- How to manage the reliability of measurement systems and provide ready documentation of that reliability
Who Should Attend
Anyone participating in the measurement of processes or products – whether you are administrator measurement systems or just use them. This course is required for those seeking to certify as Green or Black Belt LSS with Six Sigma Emphasis or an SPC Professional.
Course ScheduleDay 1: 8:00 a.m. - 4:30 p.m. Tuesday, September 29, 2020
Course Location: OSU Portland Center, 555 SW Morrison Street, Portland, OR 97204
Managing Partner and Co-Founder NWCPE
Steve Zagarola is a Six Sigma Executive Master Black Belt certified by Mikel Harry – a co-founder of the Six Sigma methodology. Steve has more than 25 years’ experience in the application of statistical and modern structured approaches to the optimization of manufacturing and transactional processes, quality systems and R&D. He has worked with and provided training and consulting for industries ranging from apparel manufacturing, advanced semiconductors, food and beverage, plastics molding, and wind energy in both the manufacturing and service and administration sectors. He has worked to improve manufacturing operations for global organizations on six continents and in English, Spanish and German. Steve also served Six Sigma Program and Quality Manager at Vestas Wind Systems and as Director of Quality for Cascade Microtech and as a Senior Manufacturing Manager at The Coca-Cola Company. He provided technical editing for the 2012 edition of Six Sigma for Dummies for John Wiley & Sons. Steve is fluent in English, Spanish, Italian and German. He earned a BS in Mechanical Engineering from Georgia Tech and completed post-graduate studies in Psychology and Statistics at Georgia Tech and Georgia State University and with Dr. Douglas Montgomery.
Principal and Co-Founder NWCPE
Tom has been teaching leadership, kaizen, and Lean Systems for over thirty years in a wide range of industries including health care, automotive, aerospace, and food processing. He is the President and founder of Lean Manufacturing Tools, co-founder of the Northwest Center for Performance Excellence. He received his original Lean training from first-generation experts including Dr. Shigeo Shingo (co-architect of The Toyota Production System), Hiroyuki Hirano (author and noted JIT expert), Dr. Ryuji Fukuda (member of The Sigma Project in Japan and winner of the Deming Prize), and TPM experts from Japan Institute of Plant Maintenance. Tom has authored a number of books on Lean including Lean Tooling, The Five Keys to Lean in Healthcare, 5S for the Office, The Lean Primer, and Value Stream Management. Current and former clients include Multnomah County Clinics, Capsa Solutions, Gerber Blades, Cascade Microtech, Eaton Corporation, Ford Motor Company, Wells Fargo, Lee Blake Precision Tooling, Oregon Department of Corrections, Oregon Department of Transformation, Stanley Tools, Regence Blue Cross Blue Shield, Oregon Primary Care Association, Dana Cancer Institute, Lane County (OR) Medical Clinics, OHSU Internal Medicine and Family Medicine Clinics, Saint Luke’s Medical Center, Hexcel Corporation 7-Up Bottling Company, Gleason Cutting Tools, and Komet America. Tom holds an undergraduate engineering degree from Tufts University, an M.Ed., and a Law Degree. That said his greatest passion is getting out on the front line and helping people remove obstacles in their daily work life.